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How do I return something to Bordoni?

At Bordoni, we stand behind our merchandise 100% and hope that you to be delighted with your purchases. We also understand that, from time to time and especially with internet shopping, you may occasionally purchase things that aren’t quite right. 

When returning items:

1. All returned items must be in the original packaging.

2. Any items returned for reasons other than defects must be unused and in the original packaging. 

3. We will not give a credit or refund for used merchandise.

4.  If you have received a defective item from us, return the item and a copy of your invoice.  Please inform us which you prefer:  a replacement item or a refund for the defective merchandise.

5.  Credit/Refund will not be issued for shipping costs.

For orders that are damaged in shipping:

Please notify us immediately so we can take the proper steps to replace the damaged merchandise.

If you have questions about a return, please call us at 07739 585292 or sales@bordoni.co.uk with the word RETURN in the subject heading.




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